Terms of Service

These Terms of Service ("Terms") govern your access to and use of Meda Assist's website, products, and services. Please read these Terms carefully before using our services.

Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

Changes to Terms

We may modify these Terms at any time. If we make changes, we will provide notice of such changes, such as by posting the revised Terms on our website. Your continued use of our services following notification of changes constitutes your acceptance of our modified Terms.

Using Our Services

You must follow any policies made available to you within our services. You may use our services only as permitted by law. We may suspend or stop providing our services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.

Account Registration

To access certain features of our services, you may be required to register for an account. When you register, you agree to provide accurate, current, and complete information about yourself. You are responsible for safeguarding the password that you use to access our services and for any activities or actions under your account.

Products and Services

Meda Assist offers various products and services, including but not limited to maid services, gardening services, slimming tea, and skin care products. All products and services are subject to availability.

Service Bookings

When booking our services, you agree to:

• Provide accurate and complete information about your service requirements
• Be present or ensure someone is present at the scheduled service time
• Provide a safe and suitable environment for our service providers
• Pay the agreed-upon price for the services rendered

Product Orders

When ordering our products, you agree to:

• Provide accurate shipping and billing information
• Pay the purchase price of the products, including any applicable taxes and shipping fees
• Use the products in accordance with their intended purpose and any provided instructions

Payment Terms

We accept various payment methods for our products and services. All payments must be made in full before services are rendered or products are shipped. Prices for our products and services are subject to change without notice.

Cancellation and Refund Policy

For service bookings, cancellations must be made at least 24 hours in advance to receive a full refund. Cancellations made less than 24 hours in advance may be subject to a cancellation fee.

For product orders, you may return unopened products within 14 days of receipt for a full refund, minus shipping costs. Opened products are not eligible for return unless they are defective.

Intellectual Property

Our services and all content included on our website, such as text, graphics, logos, images, and software, are owned by Meda Assist or its suppliers and protected by copyright, trademark, and other laws.

Limitation of Liability

To the maximum extent permitted by law, Meda Assist shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use our services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.

Contact Us

If you have any questions about these Terms, please contact us at: