Privacy Policy

Last updated: October 10, 2025

At Meda Assist, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Register on our website
  • Place an order for products or services
  • Subscribe to our newsletter
  • Contact us through our contact forms
  • Participate in promotions or surveys

The personal information we collect may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and fulfill your orders
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and promotions
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations

Sharing Your Information

We may share your personal information with:

  • Service providers who perform services on our behalf
  • Professional advisors, such as lawyers, auditors, and insurers
  • Government bodies when required by law
  • Third parties in connection with a business transfer

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of your personal information
  • The right to request deletion of your personal information
  • The right to restrict processing of your personal information
  • The right to data portability
  • The right to object to processing of your personal information

To exercise these rights, please contact us using the details provided below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: meda@medaassist.co.za

Phone: +27 81 566 7620 or +27 68 565 3328

Address: 49 Leeds Road, Metropolitan Building, Norwood, Mthatha